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The New Rules of Viral Marketing: How Word-of-Mouse Spreads Your Ideas for Free
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Trust Economies: Investigation into the New ROI of the Web
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Service Quality Institute is the global leader in customer service skills and brings you all the materials necessary to improve your customer service. The founder and president is John Tschohl (pronounced Schole). "Time" magazine calls John a "customer service guru".
The Customer Service Zone was created to provide practical information to help companies, organizations and employees provide more effective customer service. Regardless of type of business, or sector you'll find valuable, and often free information here.
What is it and how does it work?
Our primary goal is to serve as the number one information service provider to companies that target youth.
Billed as the authority on Buzz Marketing
Seth Godin is a bestselling author, entrepreneur and agent of change. This is his blog. Read it daily!
An online marketing magazine delivering breaking news, analysis and industry data geared to corporate branding professionals.
What is Guerilla Marketing: It is a body of unconventional ways of pursuing conventional goals. It is a proven method of achieving profits with minimum money.
News
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Green Marketing Campaigns Not Sticking
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MTV stresses 'Virtual' marketing
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Can the Arby's merger save Wendy's?
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